Dell Studio 17 Problems -- Making sure the right hand knows about the left hand

Mr. Singh,

I'm sorry but I couldn't wait any further. I called in on the Dell
Technical Support For Home number 0844 338 1000 and spoke with Arun NN
in Dell Hardware Support – UK & Ireland.

He walked me through the process of re-seating the keyboard and
updating the BIOS.

He has informed me that he is handling this technical support call from now on.

Regards,

Michael Maguire