Friday, July 25, 2008

SonyEricsson W960i

Firmware CXC 162146 R6F41 CXC 162037 R9J005

In progress...

Dell Studio 17 -- It arrives!

Finally arrived 25/07/2008. Yay!

Looks pretty nice. Vista seems to work reasonably well -- not as bad as all the negative press seems to indicate. Happy wife.

Date Time Location Activity
25/07/08 12:46 MICHAEL DELIVERED
24/07/08 11:32 PLAN COMMITTED NOTE.
23/07/08 17:00 RAHEEN DEPARTED EMF.

Saturday, July 12, 2008

Nokia E66

Firmware: 102.07.81 12-07-2008 RM-343 Nokia E66-1 (01)

The build of this phone is fantastic -- the screen is huge and the keypad is the best one I've seen in ages.

Now using the phone's software...

Tuesday, July 08, 2008

Dell Studio 17 Problems -- Shipment now arranged for 28/07/2008

Dear Mr.Michael Maguire,

Confirmation of your recent Dell order is attached.

The Estimated Delivery Date for this order is on or before 28/07/2008.

To check on the progress of your order please click on this link:[snipped]

Please regularly check the Email address you supplied for up to date information about your order.

For answers to the most Frequently Asked Questions please go to:


Abhisek Sinha

View your order with Adobe(R) Acrobat(TM) Reader which can be obtained free from:

Dell Confidential.
Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Dell Studio 17 Problems -- My company's Dell business sales agent saves the day

Abhisek sorts everything out and to boot even arranges for delivery to my work address (much preferred) instead of my credit card billing address.

Thank you, I'm happy to proceed with the order.


Michael Maguire

On 7/8/08, wrote:

- Hide quoted text -
> Dear Mr. Michael Maguire,
> Please find attached the requested documentation regarding your Quote request from Dell Computers.
> I trust this is to your satisfaction, please do not hesitate to reply with any queries or questions, or to progress your Quote to an order.
> View your quote with Adobe(R) Acrobat(TM) Reader, which can be obtained free, if required, from
> Regards
> Quote prepared subject to Dells Terms and Conditions of Sale and Service.
> Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Dell Studio 17 Problems -- "Step away from the Dell website, sir"

Why do I even bother. After much calling, no luck.

This it not the first time I've had problems with an inability to actually get get Dell to take my money.

Usually when this happens at work, I've just walked away and bought HP.

But my wife really has her heart set on the Studio 17, so time to see if our Dell business sales contact agent can help.

Dell Studio 17 Problems -- Order cancelled a few minutes later because I haven't confirmed the address

Nice. It takes them 5 days to get the bogus "Address confirmation required" email out to me, and then right away (Jul 8, 2008 12:15 PM) they've cancelled the order:

Dear Customer,

We have cancelled your Dell order GB0132-[snipped]

This problem is usually caused by one of the following:

§ Card details are registered to a different name than the billing name given on the order

§ Card details are registered to a different address than the billing address given on the order

§ Incorrect card details given on the order – Card number, Expiry date, CSC code/number etc

Please check these details – and once the issue has been solved - place your order again by going to or talking to your sales agent.



Please do not reply to this automated email, it will not be delivered.

Thursday, July 03, 2008

Dell Studio 17 Problems -- Address confirmation required even though they have my address

This is bizarre. They have my address details (they were in the initial order confirmation email under billing) and the website refused to allow me to enter different delivery details (probably for security reasons).

This email was marked as received in my GMail Jul 8 but the email itself is marked Jul 3, 2008 10:00 AM.

It took 5 days for them to actually send the email.

Dear Customer,

We’re unable to process your Dell Order GB0132-1022-96866 as we cannot deliver to the address you gave us.

Please confirm your delivery address by taking the following steps:

1) Click "Reply" button - (at the top of this email)

2) Put an "X" in the right box (this cannot be done before you've clicked "Reply")

3) Click the "Send" button

Please note, you only have the options below, we won’t be able to see any additional comments you write. Information we need Please enter your details in this column
Contact Name

House Number / Name

Street Name


Postal Code

If we do not receive a reply to this email within 3 working days your order will be automatically cancelled.

As soon as we receive your reply we can process your order as a priority.



Wednesday, July 02, 2008

Dell Studio 17 -- Initial order

A birthday present for my wife, who really needed a 17" LCD laptop for her design work to replace the 17" Toshiba on which the screen started to die just after the 1 year warranty was up. Buying a new Toshiba was out of the question, and there aren't a lot of other 17" LCD laptops out there.

HP was considered for a while, but their laptops are unusable for a lefty like my wife because of USB port placement (all along the left-hand side) for a mouse.

reply-to "Dell Inc."
to [snipped]
date 3 Jul 2008 03:54:11 -0500
subject Dell Order Acknowledgement - Internet Receipt Number: GB0132-[snipped]

This e-mail is an acknowledgement of receipt of your Dell Order.

You will receive an order confirmation by e-mail after your payment is authorised, so please check your e-mail regularly.

For your Estimated Delivery Date (or to check on the progress of your order) go to ‘My Order Status’. You will need your Internet Receipt Number GB0132-[snipped] and your e-mail address.

Order Information

Internet Receipt Number: GB0132-[snipped]
Order Date: 3 July 2008

Payment Information

Contact: Michael Maguire

Phone Number:
[my complete work and mobile phone number information, snipped]

[my complete address with post-code, snipped]

Payment Method:
Credit / Debit Card
Your order will be released into production as soon as your Bank has cleared your payment.

Total Price:
£ 882.00

Delivery Information

Contact: [blank -- I wasn't allowed to select anything other than same delivery details as billing details on website]

Phone Number: [blank -- I wasn't allowed to select anything other than same delivery details as billing details on website]

Address: [blank -- I wasn't allowed to select anything other than same delivery details as billing details on website]

Please check your e-mail regularly for up to date information about your order.
For security reasons, we cannot change your delivery address.

Order Details

Unit Price

STUDIO 17 (N0773502)
Intel® Core™ 2 Duo Processor T8300 (2.4 GHz, 800 MHz FSB, 3 MB L2 Cache), Genuine Windows Vista SP1™ Home Premium - English
£ 759.15
£ 759.15


Intel® Core™ 2 Duo Processor T8300 (2.4 GHz, 800 MHz FSB, 3 MB L2 Cache)

4096MB 667MHz Dual Channel DDR2 SDRAM [2x2048]

Internal UK English Qwerty Keyboard

Video Card
256MB ATI Mobility RADEON HD 3650

Hard Drive
250GB (5400RPM) SATA Hard Drive

Microsoft Operating System
Genuine Windows Vista SP1™ Home Premium - English

Optical Devices
Fixed Internal 8X DVD+/-RW Slot Load Drive including Software

Wireless Networking
Dell Wireless 1397 Mini Card (802.11 b/g)

1 Meter Power Cord (3 Wire) - UK

Shipping Documents
English - Documentation Studio 1735

Gedis Bundle Reference

Standard Warranty
1Yr Limited Warranty - Collect & Return

Enhanced Service Packs
4Yr In-Home Warranty Support, including evenings and Saturdays

Order Information
Studio 1735 Order - UK

Primary Battery
Primary 6-cell 56 WHr Lithium Ion battery

Carrying Cases
No Carrying Case

Dell System Media Kit
No Resource CD

2.0 Mega pixel Integrated Web Camera - CCFL

Colour Choice
Lime Green Colour with Microsatin Finish

Accidental Damage Support
No Accidental Damage Support

Wireless Label (Dell Wireless Cards)- Core 2 Duo

17 Widescreen WXGA+ CCFL (1440x900) TFT Display with TrueLife™

Microsoft Application Software
Microsoft® Works 9.0 / English - (Does not include Microsoft® Word)

Protect your new PC
No Security/Anti-Virus Protection - English

Power Supply
90W Power Adapter (3 Wire)

Biometric Identification
No Biometric Fingerprint Reader

Total excl. VAT VAT Rate VAT Total incl. VAT
Sub-total(s): £ 733.62 17.50% £ 128.38 £ 862.00
Delivery Charge: £ 17.02 17.50% £ 2.98 £ 20.00
Total Price: £ 750.64 £ 131.36 £ 882.00