Tuesday, July 08, 2008

Dell Studio 17 Problems -- Order cancelled a few minutes later because I haven't confirmed the address

Nice. It takes them 5 days to get the bogus "Address confirmation required" email out to me, and then right away (Jul 8, 2008 12:15 PM) they've cancelled the order:

Dear Customer,

We have cancelled your Dell order GB0132-[snipped]

This problem is usually caused by one of the following:

§ Card details are registered to a different name than the billing name given on the order

§ Card details are registered to a different address than the billing address given on the order

§ Incorrect card details given on the order – Card number, Expiry date, CSC code/number etc

Please check these details – and once the issue has been solved - place your order again by going to www.dell.com or talking to your sales agent.



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